Privacy Policy of Jonesroadbeautk

At Jonesroadbeautk, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when interacting with our website (including browsing, purchasing products, or contacting us via [email protected]). By using our website, you agree to the practices described in this policy.

1. Information We Collect

We only collect personal information that is necessary to provide you with our products and services, or to improve your experience with Jonesroadbeautk. The types of information we may collect include:

  • Personal Identification Information: Such as your name, email address (e.g., when you place an order, subscribe to updates, or contact us), phone number, and shipping/billing address.
  • Order and Transaction Information: Details about your purchases (e.g., product selections, order total, payment method) to process orders, fulfill shipments, and issue refunds if applicable.
  • Browsing and Technical Information: Non-identifiable data like your IP address, browser type, device information (e.g., smartphone, laptop), pages visited on our website, and time spent on each page. This information is collected via cookies and similar tracking tools to analyze website performance, personalize your browsing experience, and understand user preferences.
  • Voluntary Information: Any additional details you choose to share, such as feedback, skin type preferences (when communicating with our customer service team), or participation in surveys.

2. How We Use Your Information

We use the collected information solely for legitimate business purposes, including:

  • Processing and Fulfilling Orders: To confirm your purchase, arrange shipping, and provide order updates (e.g., delivery tracking).
  • Customer Support: To respond to your inquiries, resolve issues (e.g., product returns, questions about ingredients), and communicate with you via the email address you provide ([email protected]).
  • Improving Our Products and Website: To analyze user behavior (e.g., which products are most viewed), identify areas for improvement (e.g., website navigation), and develop new clean beauty products that align with your needs.
  • Sending Updates (With Your Consent): If you opt in, we may send occasional emails about new product launches (e.g., new shades of Uber-black mascara), exclusive offers, or updates on our clean beauty mission. You can unsubscribe from these communications at any time via the “unsubscribe” link in the email.
  • Ensuring Security: To detect and prevent fraudulent activities, protect our website from unauthorized access, and safeguard your personal and financial information.

3. How We Protect Your Information

We implement industry-standard security measures to ensure your personal information is safe and protected from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure Data Storage: Personal and transactional information is stored on encrypted servers with restricted access (only authorized Jonesroadbeautk staff can access this data, and they are required to maintain confidentiality).
  • Secure Payment Processing: When you make a purchase, payment details (e.g., credit card information) are processed through trusted third-party payment gateways (e.g., PayPal, Stripe) that comply with global security standards (PCI DSS). We do not store your full payment information on our servers.
  • Regular Security Audits: We conduct periodic checks and updates to our security systems to address emerging threats and ensure ongoing protection.

4. Sharing of Information

We never sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • Trusted Service Providers: To third-party vendors who assist us in delivering services (e.g., shipping carriers like UPS or FedEx to fulfill orders, payment processors to handle transactions, or email service providers to send updates with your consent). These vendors are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Compliance: If required by law (e.g., in response to a court order, subpoena, or government request) or to protect our rights, property, or the safety of our customers or staff.

5. Your Rights Regarding Your Information

You have full control over your personal information and can exercise the following rights at any time:

  • Access and Correction: You can request a copy of the personal information we hold about you, or ask to correct any inaccuracies (e.g., an outdated shipping address). To do so, contact us at [email protected].
  • Deletion: You can request the deletion of your personal information, provided this does not conflict with legal obligations (e.g., we may need to retain order records for tax purposes).
  • Opt-Out of Marketing Communications: As mentioned earlier, you can unsubscribe from non-essential emails (e.g., promotional updates) at any time.
  • Withdraw Consent: If you previously consented to the use of your information for a specific purpose (e.g., sharing with a service provider), you can withdraw that consent by contacting us.

6. Cookies and Tracking Tools

Our website uses cookies (small text files stored on your device) to enhance your browsing experience. Cookies help us remember your preferences (e.g., language settings), track shopping cart items, and analyze website traffic. You can control or disable cookies through your browser settings; however, please note that disabling cookies may limit certain features of our website (e.g., the ability to save items in your cart).

7. Children’s Privacy

Jonesroadbeautk’s products and website are intended for individuals aged 13 and above. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will immediately delete it. Parents or guardians who believe their child has provided information to us can contact us at [email protected] to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. Any updates will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

We will respond to your inquiry within a reasonable timeframe (typically 3-5 business days) and work with you to address any issues.