Terms of Purchase of Jonesroadbeautk

These Terms of Purchase govern your purchase of products from Jonesroadbeautk (the “Website”). By placing an order on the Website, you agree to comply with and be bound by these terms. Please read them carefully before making a purchase.

1. Order Placement and Confirmation

When you place an order on the Website, you are submitting a binding offer to purchase the selected clean beauty products (including but not limited to Uber-black mascara, peppermint lip gloss) at the displayed prices.
After submitting your order, you will receive an automated email acknowledgment confirming that we have received your order. This acknowledgment does not constitute order acceptance. We will send a separate “Order Confirmation” email once your order has been verified, processed, and accepted. Order acceptance is final only upon the 发送 of this Order Confirmation.
We reserve the right to cancel or reject any order at our discretion, including but not limited to cases where products are out of stock, there are pricing errors, or we suspect fraudulent activity. If your order is canceled after payment has been made, we will initiate a refund in accordance with our refund policy (see Section 4).

2. Pricing and Payment

All product prices displayed on the Website are quoted in United States Dollars (USD) and include applicable taxes (where required by law). Prices are subject to change without prior notice, but changes will not affect orders for which an Order Confirmation has already been sent.
We accept major credit cards (e.g., Visa, Mastercard, American Express), debit cards, and trusted third-party payment methods (e.g., PayPal) as specified on the checkout page. By providing payment information, you warrant that you are authorized to use the selected payment method and that the information provided is accurate.
Payment will be processed at the time of order placement, unless otherwise specified. If payment is declined, your order will not be processed until valid payment is provided.

3. Shipping and Delivery

Order Fulfillment Time: We strive to process and ship all orders within 1-3 business days from the date of Order Confirmation. Business days exclude weekends and major holidays.
Delivery Time: After shipment, the estimated delivery time for all orders is 6-12 business days. Delivery times are estimates only and may be affected by factors beyond our control, such as customs delays (for international shipments), weather conditions, or carrier disruptions. We will provide a tracking number via email once your order has been shipped, allowing you to monitor the progress of your delivery.
Shipping Costs: Jonesroadbeautk offers free shipping worldwide on all orders, with no minimum purchase requirement. There are no additional shipping fees for domestic or international deliveries.
Delivery Responsibility: We work with reputable shipping carriers to ensure your order is delivered safely. However, once the carrier confirms delivery of your order to the shipping address provided, responsibility for the products passes to you. If you believe your order has been lost, stolen, or damaged during delivery, please contact us at [email protected] within 3 business days of the estimated delivery date, and we will assist you in resolving the issue.

4. Returns and Refunds

Return Eligibility: We want you to be fully satisfied with your purchase. You may return any unused, unopened, and undamaged clean beauty products for a refund within 60 days from the date of delivery. Products that have been used, opened, or damaged (other than due to shipping) are not eligible for return.
Return Process: To initiate a return, please contact our customer service team at [email protected] with your order number, the name of the product(s) you wish to return, and the reason for the return. We will provide you with detailed return instructions, including the return address. You are responsible for securely packaging the return items to prevent damage during transit.
Refund Processing: Once we receive and inspect the returned items (to confirm they meet the return eligibility criteria), we will initiate a refund to your original payment method. Refunds typically take 5-10 business days to reflect in your account, depending on your payment provider’s processing times.
Exceptions: Custom or personalized products (if offered) are not eligible for return or refund unless they are defective or damaged upon delivery.

5. Product Information and Availability

We make every effort to ensure that product descriptions, images, ingredients, and pricing on the Website are accurate and up-to-date. However, we do not warrant that all information is error-free. If you notice a discrepancy between the Website information and the received product, please contact us immediately.
Product availability is indicated on the Website. While we strive to maintain stock levels, products may become out of stock unexpectedly. If a product you ordered is out of stock after Order Confirmation, we will notify you promptly and offer a choice of a refund, a replacement with a similar product (if available), or a backorder (if applicable).

6. Limitation of Liability

Jonesroadbeautk shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your purchase or use of our products, including but not limited to damages for delay in delivery, loss of use, or loss of profits. Our total liability to you for any claim arising from these Terms of Purchase shall not exceed the total amount paid by you for the affected order.
This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or failure to comply with legal obligations related to product safety.

7. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes in business practices, legal requirements, or industry standards. The updated terms will be posted on the Website with a revised “last updated” date. Your continued use of the Website to make purchases after the posting of updates constitutes acceptance of the new terms.

8. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Purchase, please contact our customer service team at:

Email: [email protected]

We will respond to your inquiry within 3-5 business days and work to resolve any issues promptly.